Here at Cherry Tree Farm we welcome couples, families and some well-behaved small groups and like-minded people wanting to have a great time and enjoy the North Devon beaches. We want all our guests to have an enjoyable and safe camping experience. We therefore ask you to read and agree to our Terms and Conditions before booking. Once the booking is made you have chosen to except these Terms and conditions.
We reserve the right to ask any guests who do not adhere or respect these rules in any way or behave in a manner likely to cause or upset other campers or staff to leave the site immediately. In these circumstances your holiday ceases; there will be no refund.

COVID-19 Terms and Conditions Exceptions

Bookings made from April 9th 2020 onwards will be subject to our usual Terms and Conditions. As an exception to these, if we need to cancel your booking due to Government direction you will receive a 50% refund plus a 50% credit for a future booking in the current season only. If you cancel your booking within 21 days of arrival this exception is void and usual terms and conditions will apply. Please contact us if you have any questions or concerns.

Deposits and full balance

We need to take a 50% deposit upon booking. This deposit is only refundable if you cancel within 21 days of your stay date to date. The balance is to be paid no later than 7 days before arrival. If you are booking in less than 7 days time to arrival we will take the full non-refundable amount.

Arrival and departure

Once you have paid a deposit you will receive a confirmation email with your designated pitch and some general information about our site. Your pitch will be ready from about 12.00pm onward. Reception is open until 11pm and gate locked at 11pm. Upon arrival we need a CASH security bond of £10 per adult and £20 per adult if in a group. This will be on your confirmation email. Departure: you are requested to leave your pitch at 11:00am with all your belongings packed and ready to leave site. Please be aware your security bond covers your departure time. No stragglers please. All vehicles must be off site and not left in our car park so you can have a free parking day. You will be charged a day rate of £15.

Electric hook ups

Unfortunately we do not have electric hook ups, however you can leave items to charge in our reception area at your own risk. Although we are on site 24 hours a day does not mean we are looking after your belongings. We ask for a donation which goes to a local charity for the use of our electric.

Groups

We are probably the most tranquil and quietest of sites in Croyde. So, large groups are discouraged as we run a more of a family friendly campsite. As we have 24-hour security, you won't be getting away with loud noise after 11pm and we are a zero noise from midnight here. However please talk to one of our team who can advise you. We take a £20 security bond per adult in any group booking.

Age

No person under the age of 18 unless accompanied by an adult.

Pets

Sorry no pets of any sort.

Bank holiday weekends

The minimum stay over bank holiday weekends is three nights.

Security

Cherry Tree Farm cannot take any responsibility for the security of your personal items or vehicles. Although we have 24-hour security please note, they are not there to look after your items. But are there to ensure a safe experience and will not tolerate bad behaviour or noise.

Booking and payment

We take bookings via our website, email, phone.
Please note, booking is not confirmed until the deposit is paid. Please return booking request form (one per family). You can pay via PayPal, cheque, bank transfer or over the phone with one of lovely team.

Security and behaviour bonds

A £10 SECURITY BOND IS TAKEN PER ADULT AND £20 PER ADULT FOR GROUPS. THIS IS TAKEN IN CASH UPON ARRIVAL AND RETURNED ON DEPARTURE ON THE PREMISE THE TERMS AND CONDITIONS ARE ADHERED TO. You also confirm the person named in the booking form takes full responsibility for the persons included in said form. We ask that you vacate your pitch by 11.00am please on your day of departure. This departure time is also under the rules of the security bond so be sure to be off your pitch and packed away by then please. Refusal to pay the bond may mean the booking is cancelled and money not refunded.

Cancellations

We need to take a 50% deposit upon booking. This deposit is only refundable if you cancel 21 days or more before your arrival date. If you have to cancel your booking less than 21 days before your arrival date you can only use the the credit amount as a voucher for the current season only.
The balance is to be paid no later than 7 days before arrival. If you are booking in less than 7 days time to arrival we will take the full non-refundable amount. Please consider taking out travel insurance to cover your costs of such an eventuality. You will be charged for The PayPal processing fee for any refunds.

Site Rules

Please respect our site rules, as they are there to make yours and all other campers stay as happy & pleasant as possible.
· Vehicle gate closed at 11.00pm
· Vehicle gate opens at 7am
· Do you have personal space issues....? Well so does everyone else, so please respect people's space at all times.
· NO FIRES. Fires are extremely dangerous in campsites. You may be asked to leave with no refund if you break this rule. That also means no pre made fire pits either.
· BBQs and hot utensils must be kept off the grass on bricks please (it damages the grass).
· BBQs are allowed until 10pm.
· All noise to a minimum from 11pm and quiet after 12.00 midnight please. (The security will be on site through the night to ensure a pleasant night sleep for all happy campers).
· We ask that you vacate your pitch by 11.00am please on your day of departure. (this departure time is also under the rules of the security bond so be sure to be off your pitch and packed away by then please)
· We reserve the right to not admit entry to the site, should any of the booking terms not be adhered to, and/ or at the discretion of the management.

The management reserve the right to change these terms at anytime.